sitting in bloddy coffee shop AGAIN, customer service for our ISP is a joke. Every time I call it goes a lot like this
Press 1 for Kiyarwandan 2 for English
2
Murhao, KiyarwandanKiyarwandanKiyarwandanKiyarwandanKiyarwandan
Can I speak to someone in English please?
KiyarwandanKiyarwandan Hello
Hello my internet doesn't work
what kind of account do you have?
59,000 Rwf wireless, and not working
what is the customer name?
Please can I give you my account number instead?
No I would like the customer name
sigh..L-O-N-A-K-O P-E-T-E-R Z-O-M-E-R
they look in computer
RANOKL? I cant find it
please can I give you my account number?
No, I have a PETER LAPTOP is that you?
No.
sigh..L-O-N-A-K-O P-E-T-E-R Z-O-M-E-R
OK I can't find it, what is your account number?
123234378
Oh you don't have a wireless account.
OK, the account type is not specified on the invoice, but I use it wirelessly
What is the problem?
My INTERNET DOESN'T WORK
repeat
daily
I know it is great that we have working internet mostly, I truly do.
But my caffeination levels are becoming dangerous.
Rant over
2 comments:
Give my love to Peter Laptop hahahaha
Ohhhh sorry,tis not funny:( WOuld drive us mad, Bill would feel his hands had been cut off!!
Still the weather is nice!! :) :)
It is very funny to read, not so funny for you though.
But here in The Netherlands we have simular conversations with insurance compagnies etc.
The language is not a problem, the "understanding" is the problem. We say: Zij hoort wel goed, maar zij luistert slecht.
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